This privacy notice discloses the privacy practices for By using this site, you signify your assent to the Natsume Privacy Policy. This privacy notice applies solely to information collected by this website. It will notify you of the following:

*What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

*What choices are available to you regarding the use of your data.

*The security procedures in place to protect the misuse of your information.

*How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.  We collect information via our Contact Us form, when you purchase items from the Natsume Online Store, or when you email

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, carry out polls and surveys, or changes to this privacy policy.  We do not use automated decision making.

We do not use cookies or other tracking information on our website.  Users may, of their own volition, elect to save passwords or other information using their browser’s tools or extensions.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website.  Please contact us to:

*See what data we have about you, if any.

*Change/correct any data we have about you.

*Have us delete any data we have about you, per GDPR or other laws.

*Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.  It is not shared unless required to complete business such as a purchase transaction.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Other Websites

Links to third party sites should not be considered endorsements, and we do not guarantee their privacy policies and practices will be in line with our own.  We take no responsibility for any content or information found on websites linked to our own.

If you feel that we are not abiding by this privacy policy, please contact us immediately via telephone at 1 (650) 692-1941 between the hours of 9:00am and 5:00pm Pacific or via email at

Updated: July 3 2018