Natsume Consumer Service and Warranty Service

  • Natsume Inc.
  • 1818 Gilbreth Road, Suite 229
  • Burlingame,CA 94010
  • 1-650-692-1941

Need to Order an Instruction Manual?

Instruction manuals are only available for Natsume games. Please call the Natsume Consumer and Warranty Service line to find out the availability and then send a check or money order in the amount of $4.50 to the Consumer Service address listed above. Please be sure to include a return mailing address and the name of the Instruction Manual you wish to purchase.

Game Play Questions

Before emailing your question, we would suggest trying the Community Forums first. Most questions can be answered with the information found on the different boards. However, if you are unable to find the answer you are looking for, please email us with your question at the "Contact Us" link below.

Contact Us